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# Privacy Policy
Last updated: 18 May 2026

## 1. Who we are
CKFR Home Solutions ("we", "us", "our") is a sole trade business based at High St, Newport NP20 1FX. We provide handyman and property maintenance services across South Wales.

## 2. What information we collect
We collect the personal information you give us when you contact us — typically your name, email address, phone number, postcode and a description of the work you need. We also collect basic, non-identifying website usage data (e.g. pages visited) to improve the site.

## 3. How we use your information
We use your information only to respond to your enquiry, schedule and complete the work, send you a written quote and invoice, and (where you've agreed) keep you informed about your job. We do not sell or rent your information to anyone.

## 4. Lawful basis
We rely on your consent (when you contact us via the website or by phone/email) and on the performance of a contract (when you book us to carry out work). For invoicing and record-keeping we also rely on our legal obligations under UK tax law.

## 5. Sharing your information
We share information only where strictly necessary — for example with our accountant for tax purposes, with payment processors when invoicing, and with letting agents or landlords where you've explicitly asked us to coordinate work on their behalf.

## 6. How long we keep it
Enquiry information is kept for up to 24 months. Invoicing and job records are kept for at least 6 years as required by UK tax legislation.

## 7. Your rights
Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal information. You can also object to processing and request a copy of the data we hold. To exercise any of these rights, contact us using the details below.

## 8. Cookies
Our website uses only essential cookies required for the site to function. We do not run advertising or third-party tracking cookies.

## 9. Embedded content
Some pages embed a Google Maps frame. When you load these pages, Google may set its own cookies and collect basic usage data under its own privacy policy.

## 10. Contact us
For any privacy-related question, contact us at ckfrhomesolutions@gmail.com or call 07827 694266. If you're not satisfied with how we've handled your data you can complain to the Information Commissioner's Office (ico.org.uk).

See also our Terms & Conditions.

Built Not Bought. Trusted handyman and property maintenance services across Newport, Cwmbran and South Wales — one call for every job around the home.

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## Services
Handyman
- Property Maintenance
- Flat-pack Assembly
- Painting & Decorating
- TV Mounting & Shelving
- Garden Maintenance
- Fence & Shed Repairs
- Landlord Maintenance
- Christmas Lights Installation

## Areas

- Newport
- Cwmbran
- Caldicot
- Undy
- Magor
- Chepstow
- Cardiff
- Abertillery
- Ebbw Vale

## Get in touch

- 07827 694266
- ckfrhomesolutions@gmail.com
- High St,Newport NP20 1FX, Wales, UK
- Open 24 Hours7 days a week

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